Privacy policy

Information We Collect

When you visit or order from our site, we collect the details needed to serve you: your name, email, phone number, shipping and billing address, order history, and messages you send us. We also collect device and usage information such as IP address, browser, and pages viewed. Payments are handled by secure third-party processors, and we never store your full card details.

How We Use It

We use your information to process and ship your order, provide support and warranty service, prevent fraud, improve our site, and, with your consent where required, send updates and offers. You can unsubscribe from marketing emails at any time.

Who We Share It With

We share information only as needed with trusted partners who help us operate, including our store platform (Shopify), payment processors, shipping couriers, and analytics and advertising services. We never sell your personal information for money.

Cookies

We use cookies to keep your cart working, remember your preferences, and understand how the site is used. You can disable cookies in your browser, though some features may not work properly.

Your Rights

Depending on where you live, you may request access to, correction of, or deletion of your personal information, or opt out of marketing and targeted advertising. Contact us and we'll respond promptly.

Security & Retention

We use industry-standard safeguards to protect your information, though no system is completely secure. We keep your data only as long as needed for orders, warranty, legal, and business purposes.

International Transfers

As we serve customers worldwide, your information may be processed in countries other than your own, with appropriate safeguards applied.

Children

Our site is not intended for children, and we do not knowingly collect their personal information.

Changes

We may update this policy from time to time. The latest version is always posted on this page.

Contact

Questions or requests about your data? Email us at hello.vantasy@gmail.com.